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August 17, 2009 · Filed Under FastHosts Review
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Customer service is completely and utterly non existent, however customer service is essential as Fasthosts seem to attract more than the average in terms of system problems. Any support mail that achieves a response is answered by patronising idiots who simply don’t know what they are doing. Whatever happens, the issues are NEVER addressed. There is no complaints procedure, there is no way of contacting any Fasthosts management who reside in ivory towers, and obviously couldn’t give a hoot what their customers think of them. Before choosing Fasthosts, you would be better off wandering down to your local primary school, where you should ask the children if any of them would provide you with a similar service, you’d honestly get a better response from them, and service too. Do yourself a favour, and KEEP WELL AWAY FROM FASTHOSTS!